See more.
Recognise the problems, changes, needs and commercial signals customers reveal every day.
More Profit. Same Headcount.
Uncommon Sense helps businesses grow by improving the conversations that create, uncover and progress commercial opportunity.
Conversations create opportunity. Better conversations create outcomes.
Some customer conversations are about winning new business. Others happen while delivering work, solving problems or looking after existing customers. Both can create growth.
At Uncommon Sense, we develop the mindset, skills and behaviours that help people build trust, understand what really matters and move the right conversations forward.
What better conversations help your people do.
Understand more.
Get beneath the surface to understand what really matters, why it matters and what needs to change.
Move more forward.
Turn insight and interest into clear decisions, ownership and action.
How effective are your customer conversations?
Sales Conversation Health Check
Use our free Health Check to see what’s working, where revenue may be getting stuck and where better conversations could make a meaningful difference to your business.
In around five minutes, you’ll receive a personalised profile showing your strongest areas, the commercial friction in your conversations and where to focus next.
12 questions. Instant personalised result. No contact details required. No obligation.
Start your Health Check
Two ways to change the conversation.
Authentic Selling
Don’t sell. Guide customers to buy.
For people whose job is to win business.
Authentic Selling helps salespeople become trusted advisers who build trust, uncover what really matters, create value and help customers make confident buying decisions.
- Build stronger trust.
- Improve discovery and qualification.
- Create value beyond price and features.
- Help customers navigate decisions.
- Create clearer opportunity progression.
No Opportunity Left Behind
Creating Opportunity Champions.
For people whose job isn’t sales, but whose customer conversations can create future business.
No Opportunity Left Behind helps technical and customer-facing people recognise commercial opportunity, ask better questions and make sure valuable customer signals don’t disappear.
- Spot opportunity earlier.
- Build commercial curiosity.
- Ask one more question.
- Create clear ownership.
- Move more future work forward.
What changes when better conversations become part of the way you do business?
More opportunity recognised
People notice commercial signals earlier and know what to do with them.
Better customer decisions
Customers gain greater clarity about their problem, the value of solving it and why they should act.
Stronger opportunity progression
Clear next steps and shared commitment replace passive follow-up and drift.
More consistent commercial performance
Good customer conversations become less dependent on a handful of naturally strong individuals.
Practical change. Commercial results.
“Hamish and Colin totally changed the conversations our team were having with customers. We grew 97% in one year working with them.”
Johan de Wet CEO, Cartrack New Zealand
We see commercial growth differently.
Growth doesn’t always mean adding more people, generating more activity or chasing more leads. Often, there is more potential in the people you already have, the conversations they are having and the opportunities already in play.
Uncommon Sense helps leadership teams turn this potential into practical commercial action.
About Uncommon SenseTalk to us.
If you think there is more revenue sitting inside your sales conversations, customer relationships or existing team, let’s explore where it may be getting stuck.
hello@uncommonsense.nz +64 22 083 7273Based in Auckland, working with businesses across New Zealand, Australia and beyond.